Successful Professional Private Investigations – Managing Expectations

Sometimes cases are successful and sometimes they are not, even if the client knows work was completed and product was provided. So why would they still be unsatisfied?

In this situation:  The likely reason they may be irked, despite case success, is because their expectations we’re off from the beginning.

Unrealistic promises may have been assumed, guarantees of case success may have been assumed, etc. which is mostly unfortunate for the actual PI.

Setting an up front and honest tone from the onset with any client is a huge component to case success. Just be up front with finances, do not guarantee success and be clear of the risks.

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